Shipping Policy
Shipping Policy
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timelines
Estimated delivery times:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Locations | 5–10 Business Days |
Delivery timelines are estimates and may vary depending on location and courier operations.
Shipping Charges
Shipping fees, if applicable, will be displayed during checkout.
Promotional free shipping offers may be available from time to time.
Tracking Information
Tracking details will be provided via:
- SMS
- WhatsApp (where applicable)
Delivery Delays
Delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Unforeseen circumstances beyond our control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Velouria Beauty is not responsible for delays or delivery failures resulting from incorrect addresses.